Frequently Asked Questions

Yes, we are fully regulated by the Care Quality Commission (CQC), ensuring that all services meet rigorous care and safety standards.
Absolutely. All staff are enhanced DBS-checked, fully trained, and undergo continuous professional development.
Our emergency response team is available 24/7, with a placement fulfilment rate of 98% within 4 hours.
Yes, we operate across the UK, including nationwide secure transport and staffing support.

🏑 Children’s Homes & Child Services

Our homes are trauma-informed, providing 24/7 support in a nurturing environment that prioritises emotional wellbeing, education, and safeguarding.
We maintain a 99.2% safeguarding compliance rate, with constant supervision, structured care plans, and rigorous staff oversight.

🩺 Domiciliary & Palliative Care

We offer personal care, meal support, medication assistance, and dignified end-of-life palliative care tailored to individual needs.
Yes, we provide hourly, daily, or full-time care options to suit each client’s lifestyle and health condition.

🧠 Complex Care (TDDI)

Our TDDI services cover neurological conditions, mobility challenges, PEG feeding, and ventilator care, delivered by nurse-led teams.
Yes, we take a multidisciplinary approach, working closely with GPs, community nurses, and family carers.

πŸ‘¨β€πŸ‘©β€πŸ‘§ CAFSS (Children & Families Support Services)

CAFSS supports families in crisis or transition, offering mentoring, parenting support, and early intervention to keep families strong and safe.
Yes, we create customised support packages to address each family’s specific needs and risk factors.

🏘️ Supported Living

Our supported living is ideal for adults with learning disabilities, autism, mental health needs, or those transitioning from other care services.
Yes, depending on needs, we provide 24/7 or floating support, focused on independence and empowerment.

🧠 Mental Health Services

We offer crisis intervention, community rehabilitation, and person-centred therapy, supporting recovery and reintegration.
Yes, our crisis teams are available around the clock to provide immediate, structured support.

🚐 Secure Transport

We transport individuals with mental health, safeguarding, or medical needs, using trained staff and GPS-tracked vehicles.
Yes, we offer round-the-clock transport services with national coverage.

πŸ‘₯ Staffing & Crisis Solutions

Absolutely. We have a pool of 50+ vetted professionals, ready to fill emergency or short-term placements with minimal notice.

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