Domiciliary Care Coordinator

Wolverhampton (Office-based with field work)

Part Time

£25,000 – £27,000 per year DOE

June 14, 2025

June 30, 2025

We are recruiting an experienced Care Coordinator to manage daily scheduling, supervise care staff, and maintain excellent service standards. This is a pivotal role ensuring quality care delivery and compliance with CQC regulations.

Staff Scheduling & Rota Management

Create and manage staff rotas to ensure all care visits are covered

Respond to last-minute absences or changes and reallocate staff as needed

Client Care Planning

Develop and update individual care plans in collaboration with clients and families

Conduct client assessments and regular care reviews

Supervision & Support of Care Workers

Provide ongoing support and guidance to care staff

Conduct spot checks, supervisions, and performance reviews

Communication & Liaison

Act as the first point of contact for clients, families, and staff

Liaise with healthcare professionals and social services as required

Compliance & Record Keeping

Maintain accurate records of care delivery, rotas, incidents, and staff performance

Ensure documentation meets CQC standards and internal policies

Training & Onboarding

Support the induction of new carers and arrange mandatory training

Monitor staff training compliance and arrange refreshers when needed

Emergency Cover & On-Call Duties

Participate in the out-of-hours on-call rota (if applicable)

Step in to cover visits when necessary to maintain continuity of care

Quality Assurance

Monitor service delivery through client feedback and audits

Address complaints and incidents in a timely and professional manner

Recruitment Support

Assist in recruiting care staff, including interviewing and shortlisting candidates

Ensure all new hires meet safeguarding and regulatory requirements (e.g., DBS checks)

Health & Safety

Identify and manage risks in care delivery

Ensure all staff adhere to infection control, safeguarding, and health & safety policies

Minimum 1 year experience in a similar role

Knowledge of domiciliary care sector

Strong organisational and IT skills

Full driving license

Day

Permanent

Send CV to: admin@tshealthcare.co.uk